Extended Stay America complaints
Extended Stay America complaint: Under Water
Filed 9 Aug 2023 by Tawnee
My husband and I have been staying at the San Dimas Extended Stay hotel for a month now. Every day between 5-10 times a day our kitchen sink fills with water and over flows!!! If we are not paying attention or if we are both out of the room it will flood the whole kitchen!! We told the front desk about it. The first time we told them they just gave us towels to clean up the water with. The second time we told them they sent someone up the next day. He didn’t understand what se were saying because he could hardly speak english!! And for some reason he put ALL of our dish soap down the drain!!! This is completely ridiculous when we play close to $1,000 a week for this place both of us can’t fall asleep at the same time both of us can’t leave at the same time because if we do we’re going to flood this is ridiculous!!!
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