My complaint:
Currently, I am having issues with the current manager at the Springfield, VA location. I am wondering whether or not it is discrimination or just that she does not like me. I know of another African American couple who is also having issues with her. She is constantly spouting out rules and regulations, but can not provide any documentation. I have been here almost three years and the past 4 months or so have been very miserable. I stay to myself and rarely come out of my room so I don’t understand. she is rude and obnoxious towards me and others of my race. I don’t have issues following rules, but provide me with the standards and I will not have an issue. I wrote policies in my former life (during my government service) and have served in the military, so I understand policy when it is accurate and in writing and not being spout out without documentation and can change daily. In fact, I think she is trying everything to make me leave. I would not like to leave on such a sour note, so any help you can provide I would greatly appreciate it. I did not have any problems with the former manager and staff, who seem to be around for more than a couple of days. I have seen so much turnover here something has to truly be wrong. Please advise. My email is cato845@aol.com. Thank you.
Suggested solution:
provide more respect to staff and patrons or reassignment