Evri complaint: where have all the parcels gone?

Good Afternoon,

We are a holiday and residential park in Cornwall.

We have multiple tenants, residents, staff and holiday homes on our site.

Of late, EVRI parcel deliveries have been beyond awful.

We have people coming in every day asking where their parcels are, and asking if we recognise a piece of grass in the photo along with no other distinguishable features!

So any parcels for anyone on site – apart from Residentials – should come to our reception / office, which is the first building you come to when you enter our site.

Well, when EVRI deliver, all bets are off!

We have them dumped outside some workshop doors, outside a locked Bar, thrown over a fence, left in a derelict buildings garden, 4 parcels with different names / addresses on all dumped on the steps of a random caravan…. And they are just the ones we have managed to find!

We have multiple people, looking for multiple parcels…….. contacting the companies they purchased from and being told to contact EVRI, who never get back to them!

Honestly, this is not acceptable.

You have a terrible reputation will need to change your name again soon!

PLEASE FIND OUR MISSING PARCELS TELL THE PEOPLE THAT DELIVER THEM HOW TO DO THE JOB PROPERLY !