Filed 21 Aug 2024 by Andi
I have been trying for an hour to get to speak to someone about an issue that is not related to a parcel delivery.
Their entire website and phone system is all related to tracking or sending a package.
There is not even one person that can be contacted about non-delivery related things. The chatbot is a waste of coding and completely unhelpful with very few options.
This level of customer service is the worst sort.
Even trying to contact them through Instagram, you first have to follow them and have them follow you before you can send a message.
It is as ifd they are purposefully trying to make it as hard as possible to contact them. This sort of company will never have my business.
It is beyond shameful.
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