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Evri complaint: Very poor customer service

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Filed 29 May 2024 by Zach

I’m trying to attain a refund on a parcel I sent back with Evri as the courier. Evri has told me that the parcel is still ‘on its way back’ after 41 days after it was sent back. I’m unable to get a refund for this expensive item because we haven’t been able to talk to a real human about our struggle with Evri. Their customer service has fallen short for too long and we are frustrated. We are looking to take this issue further and make it known to many on social media.

Evri complaint: Very poor customer service
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