Evri complaint: Unable to speak to a person in customer services
Filed 2 Jun 2024 by Sharon
Parcel ref TOOKMA1428632253
Paid for next day deliver, parcel was meant to arrive yesterday between 3-4.
No parcel and no update from customer services. Tried contacting via chat and telephone several times yesterday and today. Still nothing. Items in parcel needed for trip aboard I’m leaving for tonight. Impossible to speak to anyone, messages says to contact you again after 4pm but t your customer service centre closes at 4, very convenient for you.
All I want to know is if I will get the parcel today or if it is lost, so I can purchase items in a shop today.
Really, really frustrated. If you explained issues to people, you’d probably get less complaints.
Once again, please can someone contact me? Thank you.
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