Evri complaint: package sadi it was delivered but never was

Complaint from Upset Customer 101 reported on 02 June 2024 about Evri

New complaint
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Complaint resolved
Complaint closed

My complaint:

A package I ordered was supposedly delivered at 9 o’clock at night on a Sunday.
I have never had an Evri delivery to my house that has not arrived before 6 o’clock Mon to Fri.
This package was not taken into my neighbors, as Evri usually leave a card if that happens.
Due to the rules on Ebay the seller can not refund or replace as it says the item was delivered.
This is not the first time this has happened with an Evri delievery and I have been left out of pocket and without the item I ordered.
I refuse to allow this to happen to me again.

Suggested solution:

To resolve this issue I just want the item I ordered and payed for delivered. No more, no less.

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