Evri complaint: time waiting for delivery

Name: time waiting for delivery
Item: Evri
Rating: 1
Author: Timothy

Open 5 Jun 2025 21 views Parcel Couriers

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Filed 5 Jun 2025 by Timothy

I ordered something on line on 21 May. It was collected on the 22nd May. It arrived at the sorting hub on the 30th May. As of 5th June it is still there. It is impossible to talk to anyone other than a robotic answering machine and I still have no idea if or when it will arrive

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Case details

Status: Open
Company: Evri
Filed: 5 Jun 2025
Rating: 1/5
Desired resolution: find the parcel and deliver it, Failing that, offer full compensation of the value of the item dso I can get a replacement
Problem: Parcel stuck at sorting hub
About: parcel
Dealing with it for: 15 days

Progress

Filed
Company notified
Company replied
Resolved

5 Jun 2025 Complaint filed and published
5 Jun 2025 Message from Bizzy: we notified Evri about this complaint.

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