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Evri complaint: Their employee stole my returning item and they still not refunded

Open 19 views Parcel Couriers
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Filed 7 May 2025 by Serap

I have arranged return my item on 7th Apr 2025 and it has been collected from post office but did not reach to seller. Contacted customer service who sent me a generic email that’s it. Still not received any update or my refund request. I can’t get hold of anyone like other people. It looks like one of Evri courier has stolen my returning item as they know it us a expensive trainers which is returning to Sports direct. I will be starting legal action with Evri.

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