Evri complaint: Theft and terrible customer service
Filed 21 Nov 2024 by rebecca
Firstly the Evri Courier had the parcel for over 5 days so i was waiting and Claire at Evri customer service was helping me contact the courier. However when i was sent a picture of my parcel in the couriers vehicle saying Delivered i knew they had stolen it!
I have been trying to speak to someone since 13th November to find out where my parcel is but nothing! All i get is automated services saying were looking into it and you will get a response in 24 hours! i have chased everyday nothing! Im disgusted! This is theft how can i not talk to someone!!
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