Evri complaint: Support for Sellers
Filed 11 Jun 2024 by Nicola
I’m emailing in regard to item H0067A0321032574. I sold an item on ebay which was damaged and not delivered by Evri. I have had to issue a refund and I’m now out of pocket. Chat function on the website is terrible and I’ve yet to speak to a person on the telephone as it is clear that help is for buyers and not sellers.
It is not a great deal of money however, when sending a parcel Evri claim to recompense up to £25 for items that are damaged or lost. How do I start a claim?
15:20 – Thu May 30
We’re sorry your parcel has been damaged beyond repair in transit. Please contact your sender.
As I am the sender what action can I take here?
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