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Evri complaint: Sent EVRI parcel damaged in transit.

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Filed 8 May 2024 by Andrew

I sent a package via EVRI, however this did not arrive at it’s destination. Instead I checked on the tracking number – H0067A0308082154 and saw that it was at the national sorting hub on the 26th April, but was then marked as Parcel Damaged beyond repair on 30/04/24.

I have had no other explanation, no photographic proof and no contact. I would like the parcel returning to me and the postage refunding. If the package is damaged, it will need replacing like for like – which are approximately £35 – £60.

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