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Evri complaint: Return not collected

Open 58 views Parcel Couriers

Filed 15 Jun 2024 by Kim

I booked a collection for my return for Fri 7th June. Evri should have collected between 15.00 and 17.00 at 15.15 they rescheduled this to 14.30 and 16.30 then 4 minutes later they said ‘your friendly local courier tried to collect your parcel today but YOU WEREN’T IN. We’ll try again on the NEXT WORKING DAY. I was at home and no one called, today is Sat 15th June, I have had 2 deliveries from Evri and both times the courier refused to collect my return. I put a complaint in Tues 11th and no one has got back to me enquiry incident number 240611-016719 CAN SOMEONE PLEASE COLLECT MY RETURN

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