Evri complaint: Parcel was delivered to wrong address

Name: Parcel was delivered to wrong address
Item: Evri
Rating: 1
Author: June

Open 4 Dec 2024 24 views Parcel Couriers

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Filed 4 Dec 2024 by June

Whilst tracking the whereabouts of my parcel, I was shocked to see that the parcel had been delivered, but to the wrong address, even though the correct address, FC Bookbinder 852 Carmarthen Road, Swansea. This very sentimental book is now missing while in the care of one of your employees.

Evri complaint: Parcel was delivered to wrong address — Photo June uploaded with this complaint

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Case details

Status: Open
Company: Evri
Filed: 4 Dec 2024
Rating: 1/5
Desired resolution: By forwarding the item to the correct address, or returning it to me, as my address is inside the blue wrapper.
Problem: Parcel delivered to wrong address
About: sentimental book

Progress

Filed
Company notified
Company replied
Resolved

4 Dec 2024 Complaint filed and published
4 Dec 2024 Message from Bizzy: we notified Evri about this complaint.

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