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Evri complaint: Parcel undelivered

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Filed 2 Aug 2024 by Faiza

Hi,

I have a parcel which was due to arrive on Wednesday 31st July, however, it never got delivered up till now! I have tried contacting customer service and cannot get through to an advisor. The parcel status still shows out for delivery on Wednesday 31st July and has not been updated. This parcel is urgently required as I fly out on Sunday 4th August, and cannot get hold of an advisor.

Poor customer service, I expected it to be delivered on Thursday but yet not here. Who do we contact for an urgent delivery??

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