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Evri complaint: Parcel from Ali express. Received by evri damaged beyond repair

Open 64 views Parcel Couriers

Filed 3 Aug 2024 by garv

Evri received package held it for 3 days . Without privately notifying me by email phone text etc they decided not to deliver due to items been damaged beyond repair.
I only saw it flagged up when i checked delivery status. So they tell me to notify sender- aliexpress to arrange refund/replacement. ALIexpress tell to contact evri. I cant prove damaged items when its has not been delivered.
When I call or use parcel no. H02V3A4082632200 cant go any further. Blocked enclosed screenshot from evri and last communication from Aliexpress.

Evri complaint: Parcel from Ali express. Received by evri damaged beyond repair
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