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Evri complaint: Parcel over 15 days delayed – no info shared

Open 35 views Parcel Couriers

Filed 15 Aug 2024 by Ak

I arranged collection of two parcels from London to Edinburgh on 27th July.

It’s now 15th august and I see no sign of one parcel.

I have tried to been in contact with Evri every day and it’s impossible to find anyone to speak to. You get stuck in automated loops on the chat and phone number. After two weeks of trying, I managed to receive one parcel but the other is still missing. The missing parcel has sentimental things of value.

As it stands, I’m still not sure if they’ll send me my parcel. I have washed so much time and money down the drain. I will never recommend Evri to anyone.

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