Evri complaint: Parcel not received

Until today, I haven’t received my parcel. Upon speaking to sender, I found out that parcel was delivered and driver posted a photo. However, driver recklessly didn’t drop parcel in my flat door or, any vicinity which is secured. Instead of dropping at my flat door, or, even EVRI locker he just dropped in front of the main entrance which is not far from busy road and anyone could take that parcel.

In my case it did happenned exactly I describe, driver left outside main door and someone had taken it as I was at work at the time he delivered, upon returned home there was nothing and I hopped they must be taking time.

I cannot even speak with customer agent as EVRI website is so poorly designed as I couldn’t find easy way to put a complaint. We have almost 40 flats inside that main entrance and address was clearly mentioned house number.

So, I would like to use this forum to reach out that I haven’t received my parcel as driver shouldn’t left outside unattended and now someone had taken my parcel. So, I am not sure what happens now.

Tracking numer is C00HHA0478796096