Evri complaint: Parcel delivery

Name: Parcel delivery
Item: Evri
Rating: 1
Author: Christopher

Open 16 May 2024 56 views Parcel Couriers

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Filed 16 May 2024 by Christopher

Parcel was tracked to there delivery depot on the 4th of may 2024 since then the tracking information has not been updated except from saying it’s missed the courier connection I have been on the help desk AI customer service and still no call or email or text explaining where my parcel has disappeared to

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Case details

Status: Open
Company: Evri
Filed: 16 May 2024
Rating: 1/5
Desired resolution: Call my and tell me what has happened to my parcel and if they still have it has it been stolen lost etc and if I will receive it
Problem: Parcel stuck at depot, no tracking updates
About: parcel delivery

Progress

Filed
Company notified
Company replied
Resolved

16 May 2024 Complaint filed and published
16 May 2024 Message from Bizzy: we notified Evri about this complaint.

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