Evri complaint: Parcel not delivered to me

Name: Parcel not delivered to me
Item: Evri
Rating: 1
Author: Nicola

Open 14 Dec 2023 74 views Parcel Couriers

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Filed 14 Dec 2023 by Nicola

I ordered a coat for my son you said it was delivered and accepted I got no email or message for any of this and did not receive it.On that day I was home. I cannot get through to your phone line and the live chat is just sending me around in circles, very frustrating it was a Christmas present and very expensive

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Case details

Status: Open
Company: Evri
Filed: 14 Dec 2023
Rating: 1/5
Desired resolution: Would like to be able to contact someone for a start and see who signed for it and where it went.
Problem: Parcel marked delivered, never received
About: coat parcel

Progress

Filed
Company notified
Company replied
Resolved

14 Dec 2023 Complaint filed and published
14 Dec 2023 Message from Bizzy: we notified Evri about this complaint.

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