Evri complaint: Parcel not delivered and terrible communication
Filed 28 May 2024 by Angela
I have waited for a parcel, sent from America, the parcel arrived to Evri but without my house number .. the driver ‘attempted delivery’ but couldn’t, even tho he had literally delivered to me the day before? So I rang the help desk with information to assist, Friday 24th May. I was told that it would be delivered and then the tracking page said the same Saturday and now there are no updates?
I have rang the helpline, got automated messages and told about a ring back since Friday now.. and noone is actually contacting me or delivering my parcel!. The chat Bot is useless and there is no way to get to an actual person to speak??
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111Missing Parcel
i have sent a parcel with evri and it was bought via vinted. however the bought item was cancelled but…
Delivery instructions ignored, parcel missing
Parcel was supposed to be delivered on 7th may. This failed to happen. As were leaving for a holiday on…
Failure to deliver
We haven’t had a delivery driver in our area for months. Their service is disgraceful and companies should re consider…