Filed 24 Jul 2024 by J
I needed to return a parcel and the company recommended Evri. I sent it on the 10 July and have just been informed on 23 July after much chasing that it has gone missing. It was collected so I am presuming it has been stolen. Its not a tiny parcel. I am now down over £100 which is a LOT to me. I am missing the item and I won’t be able to get a refund from the company. When I call with my tracking number the robot says it relates to another parcel which was successfully delivered so I can’t get through the system
I just want my parcel or my money back. What was buying a lovely gift for my baby has become very stressful.
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