Evri complaint: Paid for next day delivery and 5 days later can’t get an update
Filed 6 Jun 2024 by Alan
I paid for next day delivery (Saturday) and got an email on Sunday saying they can’t find my address.
I sent extra information – although it’s really not hard to find.
I used chatbot and the phone line a total of 4 times as well as contacting ASOS. I have added messages to my enquiries and have not had any contact from EVRi at all.
You cannot talk to a real person at EVRi and any query just seems to go out into empty space.
Truly poor service, extremely unreliable and do not care about their customers AT ALL!
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