Evri complaint: Package never delivered, customer service does not respond

Name: Package never delivered, customer service does not respond
Item: Evri
Rating: 1
Author: M

Open 3 Jul 2024 53 views Parcel Couriers

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Filed 3 Jul 2024 by M

I ordered a piece of medical equipment.
Evri said it was delivered. But it never was. As proof they offer a google map that shows the wrong address. Customer service does not respond to me, other than one chatbot 4 days ago.

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Case details

Status: Open
Company: Evri
Filed: 3 Jul 2024
Rating: 1/5
Desired resolution: Either deliver the package or give me a refund, not tell me they already delivered the package
Problem: Marked delivered at wrong address
About: medical equipment

Progress

Filed
Company notified
Company replied
Resolved

3 Jul 2024 Complaint filed and published
3 Jul 2024 Message from Bizzy: we notified Evri about this complaint.

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Courier apparently can’t find me

Wronged by Evri too?Make it sting!

Wronged by Evri too?
Make it sting!