Evri complaint: Not receiving a refund

Name: Not receiving a refund
Item: Evri
Rating: 1
Author: Tanya

Open 18 Feb 2026 11 views Parcel Couriers

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Filed 18 Feb 2026 by Tanya

Returned an item to Altlas for men 3 weeks ago and the parcel never arrived at its destination. I have phoned them got a machine messaged them get a robot. How can I complain and talk to human being. as we are talking about a lot of money I cannot afford to lose.

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Case details

Status: Open
Company: Evri
Filed: 18 Feb 2026
Rating: 1/5
Desired resolution: To deliver the parcel so I can get my refund
Problem: Return parcel never reached the retailer
About: return parcel
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

18 Feb 2026 Complaint filed and published
18 Feb 2026 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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