Filed 4 Sep 2024 by Natalie
Evri claimed to have attempted a delivery on 19/08/24 the delivery driver took a picture of the item outside of the door and marked it as successfully delivered. There is no photograph of the item being received by anyone, no signature on file and no attempt to leave the item with a neighbour.
It is now 4/09/24 and I still do not have my item! I have sent multiple emails to Evri customer services explaining the situation but they are extremely unhelpful and keep sending the same generic response. I have tried calling and can only reach a ridiculous automated answering machine that will not allow you to speak to a human.
I would never willingly use this company and cannot fathom why merchants bother with them. I am at a loss of a large amount of money and can’t even speak to someone at this huge company to complain!
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