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Evri complaint: No response to request for tracking

Open 49 views Parcel Couriers

Filed 5 Sep 2024 by Patricia

Parcel dropped off at ‘drop off’ point 16th August. Receipt received. Still not received to date 5th September.
Cannot get to speak to a human at Evri.
The online chat is very limited and does have cover parcel receipt details. Automated call service the same.
I have the tracking number and the parcel receipt number but cannot get any sensible response. How do I claim for my lost parcel when Evri make it so difficult?
Extremely poor service and no service at all for problems. I am surprised that EBay still recommend them.

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Wronged by Evri too?
Make it sting!