Filed 17 Jan 2025 by Alexandra
I have a parcel that’s been ‘out for delivery’ for 4 days in a row now.
There’s no one to speak to, they have misleading information about the phone customer service because it is impossible to get through a human.
You give them email address phone number and the chatbot keeps saying they will get back to you but so far nothing.
For 4 days they’ve attempted to deliver but apparently unsuccessful, even though all they have to do is to deliver to a parcel shop.
And no one takes accountability.
At this point I start to doubt that there’s actually someone working behind the scenes.
Unbelievable.
What’s more shocking is that there’s actually retailers that trust this courier, which takes all of their credibility.
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