Evri complaint: Missing collected parcel
Filed 13 Sep 2024 by Joanna
On 2/9 a driver arrived to collect a parcel, the barcode wouldn’t scan so he left it with me. He returned the next day 3/9 – I hadn’t contacted the recipient MusicMagpie for a replacement bar code so again it didn’t scan. The driver (a pleasant person) called his office and they told him to bring it to the warehouse to scan, and I wasn’t given a tracking number. The parcel has not arrived at MusicMagpie and trying to get any help from Evri without one is impossible. I am at a loss what to do as MusicMagpie have said I need to contact Evri.
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