Evri complaint: Lost parcel and no response from customer service
Filed 15 Nov 2024 by Aqeela
Good Morning,
I hope this email finds you well.
I am reaching out regarding parcel number H051JA0041160416. I have been attempting to connect with an agent for the past week, but my efforts have only led to automated chat responses, preventing me from speaking with a live representative. Despite raising daily tickets, which state that someone will contact me within 24 hours, I have yet to receive any response.
The parcel was sent on October 23, and today is November 3 with still no update. I would appreciate your assistance in locating this parcel and ensuring it is delivered to the correct recipient.
This experience has been quite frustrating, and if unresolved, I am seriously considering using an alternative courier service for my future shipments.
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