Filed 13 Jun 2024 by Nic
I used Evri to send a shoe back to Moda in Pelle for repair. I sent it on 23rd May. It never arrived and the ‘chatbot’ told me it was mislaid – they don’t know where it is.
I asked how I would be compensated as I now have one shoe I cannot wear.
They sent me some FAQs which were entirely irrelevant and now I cannot get an answer – nor a conversation with a human being!
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