Evri complaint: Lost my parcel and never refunded the item or the postage

Name: Lost my parcel and never refunded the item or the postage
Item: Evri
Rating: 1
Author: Ellen

Open 4 Aug 2025 14 views Parcel Couriers

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Filed 4 Aug 2025 by Ellen

Sent a parcel via Ebay and Evri lost the parcel. I have since had to refund my buyer and enter a claim at Evri which is now nearly 2 months ago and i STILL haven’t had any refund from them.

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Case details

Status: Open
Company: Evri
Filed: 4 Aug 2025
Rating: 1/5
Desired resolution: Refund me postage and lost item as per the claim form.
Problem: Lost parcel claim not paid
About: lost parcel claim
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2025 Complaint filed and published
4 Aug 2025 Message from Bizzy: we notified Evri about this complaint.

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Make it sting!