Evri complaint: Lost consignment

Complaint from Martin318 reported on 13 November 2024 about Evri

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My complaint:

I ordered a pair of replica lightsabers from a company called Theory Sabers in America. Evri`s tracking said they had it on the 5th November and to this day 13/11/24 I still have not received the consignment.

I`ve emailed twice and a lady called Claire said she would look into it (twice) as it was not delivered yesterday or today. So, I phoned up today and spoke to another lady who said that as it`s been 8 days or so and that basically it has been lost

THAT IS NEARLY £300 LOST! GONE!

EVRi are a poor company who I will NEVER trust again to deliver anything!

Suggested solution:

Give me my £300 back or find my consignment!!!!!!!!

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