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Evri complaint: Lack of customer support and no parcel devliered

Open 19 views Parcel Couriers

Filed 5 Sep 2025 by Anthony

I purchased an item on line (ebay) the seller posted in good time for delivery by Saturday. A week late the parcel as not arrived, the tracking has not been updated. It states being sorted at local delivery office.
I cannot contact EVRI, the automated systems is just a loop and provides no help. It claims to escalate and get back to me in 24 hours. This is a complete lie and does nothing. Three days of waiting and I get an automated email stating its been escalated. And then nothing. There is no support, no help, the worst automated system ever which sends you round in a loop. Nobody is able to answer any questions or provide any support.
EVRI IS THE WORST COMPANY TO DATE i AHVE HAD TO DEAL WITH.

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