Evri complaint: Intentionally blocking deliveries to my address

I am facing serious issues with the Evri delivery driver attached to my neighbourhood who refuses to deliver to my address. All parcels in his care for my address become ‘missing’ or falsely marked as ‘could not find address’.

This driver is known for dumping parcels in back gardens and moving on without actually attempting to deliver or knocking on a door. I challenged him on why he dumps parcels without delivering by knocking the door, to which he was extremely abusive and told me retorting, “you won’t get any more parcels as I won’t deliver to my door again”.

True to his word, he never has; as since then, every parcel received to Evri for my address has gone missing or been returned with his claim that the address was unknown. – All blatant lies. Parcels for my address have even been found discarded in the local community park, suggesting they were dumped from his vehicle. He does however, park his vehicle over my driveway while in the process of making ‘deliveries’ in the area. Which I assume is his attempt at sarcasm.

Today he attached a photo of a large vehicle to delivery notification saying route was blocked. The vehicle wasn’t even outside my house and had made no attempt to deliver to my front or back door. Parcel can not be located and will never be delivered. This is a constant situation.

I have raised these issues with Evri on each occasion – with no resolve received.