Evri complaint: Haven’t received

Complaint from Robin IAnson reported on 26 November 2024 about Evri

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My complaint:

I didn’t receive my parcel although the Evri app claims I have, on the day the delivery was made I was at home all day and have a Ring doorbell that showed no activity on the day in question.

The Evri app chat was a waste of time as it couldn’t answer my question and with there being no one to talk to in person the matter is still unresolved.

Suggested solution:

As requested they should contact me to resolve this failed delivery

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