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Evri complaint: Frustrating

Open 30 views Parcel Couriers

Filed 2 Dec 2024 by Megan-Rose

I ordered a dress for my 30th Birthday and your driver decided to put it in a ‘safe place’ ~ meaning THE BIN. (They also delivered another parcel at the same time).
I thought the delivery was just talking a long time as they are dressed made to order ~ so after a few weeks I realised the order had been ‘delivered’. But to the worst place possible and let NO NOTE to say where the parcel was, the bins have now been emptied and the dress will be shredded up somewhere.
I’ve tried to contact Evri but it won’t recognise my order because so many days have passed, the company I ordered from apparently can’t do anything and I can’t find a claim form or speak to a human, super frustrating.
I need to be refunded for this order, really disappointed in the service.

Evri complaint: Frustrating
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