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Evri complaint: Failure to deliver parcel and then returning it to America with any other attempt

Open 24 views Parcel Couriers

Filed 1 Mar 2025 by Ian

Evri apparently attempted delivery three times during a 30 minute period on Friday, the 28th of February between 130pm and 2 pm when I was out of the house. Only got a notification of the delivery at midday the same day when I was already away from the property. Because of this they have decided to return the parcel to the sender who is in America. There is no way to contact a human being or get any sensible response from the company. The whole situation is ridiculous they have not attempted redelivery across a number of days or Extended time period, they did not attempt to deliver to neighbour or a safe place. But literally within a 30 minute window. This item is a limited edition piece of artwork and there is no way now to get the item re-delivered. These idiots are going to send it all the way back to America. It travelled safely across the world but sadly once it was in the hands of Evri it was not delivered safe safely or with any care or thought.

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