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Evri complaint: failure to collect parcel- courier came on the day before parcel was booked and not been back after 3 days waiting

Open 48 views Parcel Couriers

Filed 31 Aug 2024 by Cheryl

I am tired of waiting for collection of parcel! I have tried chat bot and phoning – but not a real person – waste of time! I am going away for a month tomorrow and want to know it has been collected. Customer service is non existent- I am returning two small parcels to White Stuff and wonder if they are aware of how poor Evri is- I shall get in touch with them to tell them to change companies. I won’t shop at White Stuff on line any mor nor at any other company that uses Evri..I have a calling card sorry I missed you that said they would be back the next day- they weren’t – nor the day after! I suppose I’ll just have to drive 20 miles to take it to me nearest parcel drop off!!

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