Evri complaint: Failed delivery and no response

Complaint from Bruce0610 reported on 27 January 2025 about Evri

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My complaint:

Hi,

I am waiting for a parcel that is being delivered by evri

It has been at the sorting facility now for 20 days going by the live tracking on the evri website. I have emailed many times asking for an update but I do not get any response.

Are you able to help me with this?

Thanks

Suggested solution:

Give me an update on where my parcel is or am I even going to have it delivered

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