Evri complaint: Evri parcel not collected 16th January and no reply to my emails
Filed 28 Jan 2025 by Fiona
I arranged for an Evri collection for January 16th.
I received a message to say the collection would be delayed by a couple of hours.
No-one turned up to collect the parcel.
This is now almost two weeks later and I still have the parcel.
I have sent numerous emails to [email protected] and requested help from the chat bot numerous times and get no response.
I’m assuming I am now out of the returns window from House of Fraser and cannot afford to lose £140 which is the value of the returns content.
I cannot believe the EVRI customer services is so awful.
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111Damaged parcel
Hello i have been trying to contact evri about my damaged parcel it was a poster sent in a proper…
Failed delivery and no response
Hi, I am waiting for a parcel that is being delivered by evri It has been at the sorting facility…
missing package
my parcel has been delivered to the wrong address after I have given the right one. My package is written…