Evri complaint: Evri say they can’t find my address.
Filed 1 Aug 2024 by Sorrel
I had a message saying my parcel would be delivered and when I went into track it it said Evri was sending it back to the sender but no reason why was given. I got nowhere with the chat bots and could not speak to a person. I emailed the company I bought from and they said they would resend it.
When it didn’t arrive they said they could not find my address. Despite ongoing attempts to resolve this by me and the company by sending further clarification it still is not delivered. I have many parcels arriving and have never had a problem with couriers finding the address. I just would really like to speak to a person which doesn’t seem possible!
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