Filed 1 Jul 2024 by Millie
I ordered a parcel on the 17th June and Evri had it on the 22nd of June and so did my sisters, my sisters arrived on the 24th June but mine? It was still in the warehouse, I put a complaint in on the Thursday 27th as it was getting ridiculous and they promised to respond in 24 hours and it’s now the 1st July and no response. I have called and tried to speak to an advisor and got nothing but robots. I haven’t managed to speak to a human in days, I have had no respond of Evri because they don’t want to admit they are incompetent and lost my parcel. I am going on holiday and have my daughters prom on Friday which contains items in there for it and got nothing from Evri. It was a £200 parcel and they do not seem to care. I will never ever be going with Evri again.
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