Evri complaint: Disability aids not delivered

Amanda Pillay Driftwood 12, Martello beach caravan site. Right at the barrier and second left. GPS pin on the app is set. Instructions are clear. Co152LE [email protected] 07741468745 Evri Evri Limited. Registered in England and Wales No. 03900782. Registered office: Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH 4 March 2026 To whom it may concern, On February 1st 2026 I ordered the following from you: H0483D1848952010 and H0483A1811915395 I need my packages urgently I am disabled and they contain aids to help my disability. It’s been weeks and I’ve tried to chase this and been promised delivery and call backs which I’ve not got. I can prove my disability if need be. This is causing me alot of stress. Please get my disability aids to me to assist my daily living. I was expecting to take delivery of the item on 14th February 2026 before 12am, but at present I have still not received the goods. Failure to deliver within a reasonable time and after the agreed deadline is a breach of the Consumer Rights Act 2015. Time is now essential. Please deliver the item as soon as possible. Yours faithfully, Amanda Pillay