Evri complaint: Delivery problems
Filed 26 Mar 2024 by Lauren
I have ordered a package to my friends house. It had an attempted delivery on Saturday but it is an apartment block and they just rang and said “can you let me in. I’m here for (my name)”. My friend did not let them as they have had multiple problems with people being let in before. However. Since then I have contacted evri several times to explain that she will not be in for delivery until Saturday but it will not let me move the delivery time and no one has come into contact with me since. They have tried delivering my parcel once again (obviously to no avail as I have mentioned) and are saying they will try again today which again, will not work. My parcel is going to get sent back and I’m extremely upset at the fact that I’ve been told someone will be in contact with me and they haven’t been.
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