Evri complaint: Damaged parcel but no action
Filed 18 Mar 2024 by Phil
Sent a parcel via Evri and simply got a message saying “unable to deliver due to damage”
3 ft long carbon fibre tubes, the stuff they make bullet proof vests out of, packed in a solid cardboard tube. It would take being run over by the delivery van to damage them.
No way to get through and speak to anyone, you just stay stuck in an endless chat bot loop that tells you to phone them and start another endless chatbot loop.
Customer reference: H0067A02 88138817
Certainly deserve their lousy reputation.
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