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Evri complaint: Courier theft

Open 52 views Parcel Couriers

Filed 7 Jul 2024 by Amanda

I had issues with evri courier not showing up for collections so having to book further collections. The courier came to collect again and I instructed there was no collection as I had already returned the items another way.

Saturday I had a parcel delivered from another courier company yodel and I had agreed for it to be left on my porch as I was not going to be in. I had a call later in the day from evri saying that the evri courier had mistakenly picked up my yodel delivery from my porch! He said he was going to arrange for it to delivered back but it never happened. The number he phoned me from never answers when I try to phone back. How do I get my item returned? I can’t speak to anyone as I don’t have a tracking number as I didn’t arrange for this

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