Evri complaint: Can’t deliver a package

A delivery company that can’t deliver packages. I have had three parcels now lost from Evri, they have take up days of my time, telling me to be in for packages, I’ve stayed in for them and then I get told that they can’t be delivered. If this was to happen just once it would be understandable, but its been three times. I don’t order that much so it is rare that Evri delivers a parcel, on time or at all. The times they have delivered parcels it has been a wild goose chase to guess where they have abandoned it this time. Even though I make myself in to receive the parcel. They never knock on the door, and that’s when the parcel is delivered. This time I’ve just had enough, but you can’t contact Evri at all. Their live chat sends you round in circles and provides you with no additional information that what I already know. The phone number is a complete waste of time and does the same as the live chat, sends you in circles and provides no information further. As far as I am aware, and I’ve researched this extensively, there is no way to actually contact another human being to discuss the matter. There is no email address, there is no phone number that isn’t an automatic response, there is no way to speak to or even communicate with a person. This is appalling customer service. I would never use Evri ever again if I had the choice, because it is so unreliable, it is a slap in the face of customer service and they cannot do the one thing the company is supposed to do: deliver parcels.