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Evri complaint: Can’t cope with a problem

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Filed 4 Jun 2024 by Geraldine

I’m trying to get my parcel delivered. Unfortunately the postcode was wrong to that of the Road address. Evri can o my sort to ost code. I managed to get a call back from Evri after almost a week, but they would NOT divert my package even though I had given them the correct answers to the security questions. I then provided an ex neighbour who said I could have it delivered there. I am still trying to get the parcel taken there. Evri keeps saying it’s arriving it then at the last minute cancels. I now have no idea where the parcel is. Evri are not contacting me at all now.

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