Eufy complaint: It doesn’t work

Name: It doesn't work
Item: Eufy
Author: Paul

Open 26 Mar 2022 235 views Consumer Electronics

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Filed 26 Mar 2022 by Paul

After lock calibration, when the door is open, it shoots out the deadlock, when the door is closed, it retracts it and the door is unlocked. We recalibrate same thing happens, we recalibrate, same thing happens, it is a defective pile of crap. It is easier and safe to use the key.

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Case details

Status: Open
Company: Eufy
Filed: 26 Mar 2022
Desired resolution: Replace this two week old unit, fingers crossed.
Problem: Lock bolts when door opens, unlocks when closed
About: smart lock

Progress

Filed
Company notified
Company replied
Resolved

26 Mar 2022 Complaint filed and published
26 Mar 2022 Message from Bizzy: we notified Eufy about this complaint.

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